❓ Frequently Asked Questions

What shipping carrier do you use?

We ship all orders using USPS Priority Mail packaging.

How much is shipping?

We offer flat rate shipping based on current USPS pricing.

Do you offer combined shipping?

Yes! Combined shipping is available for orders placed the same day or the following day, as long as:

• The name and address match
  
• You check the box before checking out to notify us to hold your order
• You use code COMBINE on your final order at checkout
  

Can I wait several days to place another order and combine shipping?

No. Orders must be placed within the same day or next day to qualify for combined shipping.

What happens if I forget to use the COMBINE code or check the box?

Please double-check before placing your order. Once your order has shipped, we are unable to combine orders and you will be charged the full shipping price on each order. Please note that orders may ship in the same business day.

When will my order ship?

Orders are processed as quickly as possible. You will receive a tracking number as soon as your order is fulfilled.

Do you offer free shipping?

All orders over $120 qualify for free shipping unless the order is larger than a USPS Large Flat Rate Box.

What is your Shipping Policy?

You can find our shipping policy here.

What is your Return Policy?

You can find our return and refund policy here.

🕯️ Recommendations

Just a friendly spooky tip — wax needs time to cure. Seasoned scent lovers know that patience makes the magic stronger. We recommend allowing about one month from the pour date for curing to achieve the best scent throw.

To keep your wax smelling boo-tiful, store it in a cool, dark place away from too much light or heat. For the longest-lasting fragrance, we suggest keeping your goodies cozy in the original packaging.